In the event a user declines an invitation to join your business dashboard, here are steps you can follow as a dashboard admin:
- Verify with the User: First, confirm with the user directly. Since they are the rightful owner of their s͛Card account, your invitation is meant to integrate them into your management system. This includes editing their profile to align with your business and sharing contacts during their tenure. It's possible the decline was accidental.
- Offer Alternative Solutions: Suggest they create a new account via the business dashboard, specifically for business use. This approach is advantageous for managing digital business cards as company assets, ensuring they remain with the organisation and are not personally owned by the employee.
For additional support, queries, or suggestions to enhance this guide, please raise a ticket at the s͛Card helpdesk.