I'm having trouble using the ring to scan and retrieve my s͛Card profile. What should I do?

I'm having trouble using the ring to scan and retrieve my s͛Card profile. What should I do?

Due to the NFC technology used by the s͛Card Smart Ring - R4, accessing your digital business card involves several steps. Each smart ring contains 2 NFC tags located where the indicator arrows point. To successfully retrieve your s͛Card profile, align one of these NFC tags directly with the NFC reader on your smartphone.

Here are a few additional tips to help ensure a smooth experience:

  • NFC Activation: Make sure NFC is activated on your smartphone. This option is usually found in the device’s settings.
  • Tag Orientation: Position the NFC tag on the ring precisely over the NFC reader of your phone. Sometimes, slight adjustments in the positioning might be necessary.
  • Persistence Pays: If it doesn’t work on the first try, give it a couple more tries. Different smartphones might have varying sensitivities and speeds when it comes to reading NFC tags.
  • Purpose of NFC in s͛Card: Please note that the NFC function in the s͛Card ring is solely for retrieving and displaying your digital business card and cannot be used for payment purposes.

If you continue to experience issues, consider consulting your smartphone’s user manual for guidance on NFC or contact our support team for further assistance.

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