About the Role
CloudPeak Systems is hiring a Customer Success Manager to ensure our enterprise customers achieve their goals with our platform. You will onboard new customers, conduct business reviews, identify expansion opportunities, and serve as the voice of the customer internally.
This is a strategic role that requires understanding of DevOps workflows and the ability to build relationships with technical leaders.
Requirements
- 4+ years of customer success or account management experience in SaaS
- Technical aptitude with understanding of cloud infrastructure concepts
- Experience managing enterprise accounts ($100K+ ARR)
- Strong data analysis skills for tracking health metrics and usage
- Excellent communication and presentation skills
Benefits
- Fully remote with travel for customer visits (10%)
- Competitive salary plus customer retention bonus
- Equity package
- Health insurance and wellness stipend
Posted Jun 03, 2026 · Closes Sep 03, 2026
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